Teamworks Point of View
Our ears pricked up when we heard that Zappos had decided to do away with managers and job titles. The idea is to distribute power more broadly, increase accountability, and get rid of all the bureaucratic layers that can make companies feel corporate in the worst possible way. The underlying intent seems spot-on. But let’s hope Zappos still finds a way to preserve the best of what great managers do (even if they no longer call those people managers).